Discover the power of benchmarking
Opportunity Inventory
The pace of change is accelerating and is likely to continue to do so for the foreseeable future. Organizations must be able to adapt quickly to changing circumstances in ways that value human resources and preserve a commitment to quality and institutional mission.
Every year, American hospitals invest a great deal of money, time and effort to obtain comparative benchmarking data. Every year, thousands of reports are generated comparing actual department performance against those data. Few hospitals, however, successfully take the necessary steps to improve performance.
Opportunity Inventory is a structured, results-producing process that moves the hospital from data to action. It employs systems thinking, change management principles, and a critical outcomes focus to achieve 360° performance improvement, obtain broad based "buy in" and serve as a catalyst for a fundamental transformation in organizational culture. It literally "changes the subject" from justifying FTEs to identifying and resolving the factors that produce unsatisfactory results in the following critical outcome areas:
- Cost
- Quality
- Physician and Patient Satisfaction
- Employee Relations
- Community Image
Achieving "buy in" with Opportunity Inventory is easy, because the hospital's staff members are key components in the improvement process. Executive management appoints one or two in house facilitators. Facilitators use the Opportunity Inventory handbook to guide department teams through the process of:
- Identifying performance-limiting factors
- Estimating the impact of performance-limiting factors on critical outcomes
- Prioritizing performance-limiting factors
- Developing action recommendations
Best of all, Opportunity Inventory is included FREE with all Impact!TM benchmarking service packages from Brady & Associates.
If you have valid comparative benchmarks from another source, you may elect to purchase Opportunity Inventory as a stand-alone product. If you have any further questions, or would like to order your copy of the Opportunity Inventory Facilitator's Guide, please click here.