Improvement Opportunity Self-Assessment

Benchmarks

1. Are our FTE numbers in line with those of similar hospitals in all departments?
Yes
No
Unknown

2. Are our days in accounts receivable in line with those of similar hospitals?
Yes
No
Unknown

3. Are our operating margins in line with those of similar hospitals?
Yes
No
Unknown

4. Is our return on equity in line with that of similar hospitals?
Yes
No
Unknown

5. Is our inventory turnover in line with that of similar hospitals?
Yes
No
Unknown

6. Are our medical supply costs in line with those of similar hospitals?
Yes
No
Unknown

7. Is the cost of drugs sold to patients in line with that of similar hospitals?
Yes
No
Unknown

8. Are our cost to charge ratios in line with those of similar hospitals in our ancillary service cost centers?
Yes
No
Unknown

9. Are our cost to charge ratios in line with those of similar hospitals in our routine service cost centers?
Yes
No
Unknown

10. Is utilization of ancillary services and support services in line with that of similar hospitals?
Yes
No
Unknown

Work Force Design and Planning

11. Do we have reasonably current and accurate measurements of workload on each shift in each department?
Yes
No
Unknown

12. Does our labor force contain the right mix of full-time and part-time staff to allow our managers to "flex" to meet workload-generated demand, by job class and shift, in each department?
Yes
No
Unknown

13. Do we have a department job class-level position control and monitoring system that prevents "FTE Creep?"
Yes
No
Unknown

14. Do we have reasonably current and accurate measurements of workload on each shift in each department?
Yes
No
Unknown

Productivity Management

15. Do our departments routinely schedule staff based on actual workload?
Yes
No
Unknown

16. Are our department staff work schedules linked to the labor budget?
Yes
No
Unknown

17. Do our departments have in place an activity-based relative value unit system to measure, report, and track workload?
Yes
No
Unknown

18. Do our departments have workload-based productivity reporting systems?
Yes
No
Unknown

19. Do our departments effectively schedule workload to produce optimum productivity on each shift?
Yes
No
Unknown